Security and Privacy

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ABOUT SSL CERTIFICATES

Credit Card Security

The credit card details page of Bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected hundreds of thousands of Bookassist customers who have transmitted their credit card numbers online and made a purchase since bookassist launched its online services in 1999.

Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.

Privacy Statement

This privacy statement refers to the websites and systems of Automatic Netware Ltd trading as Bookassist, its branches and its subsidiary companies.

We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.

Why do we collect information?

* Collecting information provides specific benefits to you, our website visitor

* Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to faciliate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.

For what purpose(s) do we collect information?

› Completing or supporting an activity, namely the reservation process or e-voucher purchase process

› Voluntary customer registration process

› Statistical usage of the system to faciliate improvements

› No other use is made of the collected information, in particular the information is never passed to third parties without permission

Who has access to some or all of the information we collect?

› Bookassist, its branches and its subsidiary companies

› Accommodation services possibly not sharing our privacy policy

› Financial clearing services possibly not sharing our privacy policy

› Legal authorities where authorised to do so

What access do we grant our visitors to the information we collect concerning them?

› Access is given to all collected information at any time on request

If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us.